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Help - Submersible & Lily Dispensers

Why does my refill packet still look full after 30 days?

What you see is the remaining gel that held the bacteria, enzymes and nutrients used to treat your pond. The bacteria and enzymes are completely dispensed in 30 days, so the packet is no longer effective. Replace it. Don't rip the packet open and pour the gel in your pond, as it will have no affect.